FAQ

Yes. Getting set up is very simple and takes minutes to do. We will email you a full set of instructions on setting up the application.

If you have an internet connection, it will work.

Please understand that we do not control any of the feeds on the server. We can simply provide you access through a portal to receive service from a 3^rd party. Keep in mind that every feed has to be streamed from multiple servers to get to you. Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient as the channel will come back up as quickly as possible.

There are always variables in streaming anything. There are several factors that could cause this. The source of the feed could have frozen, the path of the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip. Because of these factors, we simply cannot guarantee any channel or any feed based on how many factors are involved that are completely out of our control.